In a 2010 survey, Apple topped Asus, Toshiba and Sony — and crushed Dell and HP — in both reliability and service. The report starts, “Apple once again smoked the competition in the desktop, notebook, and smartphone categories, winning high praise from customers in all reliability and service categories.”
It seems that every year more people learn that Apple makes great products and makes them very well.
To be clear, all computers are made of similar components: a processor, memory chips, a graphics card, a hard drive, etc. And those components can and do fail. They just fail less often in an Apple product because Apple uses high quality components, a factor often overlooked by people who think Apple products are expensive.
As certified Apple consultants and technicians, My Technology Pros has decades of experience helping people set up and configure their Apple products: MacBook, Macbook Pro, Macbook Air, MacPro, iMac, iPad and iPhone. But we also have experience in replacing the occasional part that needs replacing. It’s been more than 10 years since I’ve had to replace a broken hard drive in a Macintosh, but I’m currently upgrading two laptop hard drives (digital media fills drives up fast these days, but that’s another blog post…). The data transfer is humming along in the other room as I type this.
PC World’s survey shows that you’re very unlikely to have component failure in an Apple product. But if you do, and you’re out of warranty — or even if you just want to upgrade your hardware — call in the Pros!
Source: PC World